Privacy Policy

Mason Automation is a trading name of TGE Process Engineering Ltd, registered in Northern Ireland (NI641795). Registered address: 54 The Dales, Tyrone, Cookstown BT80 8TF.

Last updated: June 2025

Mason Automation is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it.

This policy applies to all personal data collected through our website at masonautomation.co.uk, through enquiry and contact forms, by email, by telephone, and in the course of delivering our services.

Mason Automation is a trading name of TGE Process Engineering Ltd, a company registered in Northern Ireland (NI641795).

Data Controller: Mark Teague 

Email: mark@masonautomation.co.uk 

Phone: 07354 848620 

Address: 54 The Dales, Tyrone, Cookstown BT80 8TF

If you have any questions about how we handle your personal data, please contact us using the details above.

We may collect and process the following categories of personal data:

Contact and identity information

• Name
• Email address
• Phone number
• Postal address

Project and enquiry information

• Details of your project or enquiry
• Property address (where relevant to a project)
• Communications between you and Mason Automation

Website usage data

• IP address
• Browser type and version
• Pages visited and time spent on the site
• Referring website
• Device information

We do not collect any special category data (such as health information, financial data, or biometric data) unless specifically required to deliver a service and with your explicit consent.

We collect personal data in the following ways:

• When you submit an enquiry or contact form on our website
• When you contact us by email, phone, or WhatsApp
• When you visit our website (automatically, through cookies and analytics tools)
• In the course of delivering installation or maintenance services
• When you attend our showroom

We use your personal data for the following purposes:

To respond to enquiries and provide servicesWhen you contact us with an enquiry, we use your data to respond and, where applicable, to prepare quotations, deliver installation works, and provide aftercare support. The legal basis for this processing is the performance of a contract or steps taken prior to entering a contract.

To manage our client relationshipsWe retain project and contact information to manage ongoing relationships, provide aftercare, and communicate about your system. The legal basis is legitimate interests.

To improve our website and servicesWe use anonymised website analytics data to understand how visitors use our site and to improve its content and performance. The legal basis is legitimate interests.

To comply with legal obligationsWe may process your data where required to comply with applicable laws and regulations. The legal basis is legal obligation.

Marketing communicationsWe will only send you marketing communications if you have given your explicit consent to receive them. You can withdraw consent at any time by contacting us at mark@masonautomation.co.uk.

We will never:

• Sell your personal data to third parties
• Share your personal data with third parties for their own marketing purposes
• Use your data for any purpose incompatible with the purposes described in this policy

We may share your personal data with the following categories of third parties, only where necessary:

Service providers — such as email platforms, website hosting providers, and accounting software — who process data on our behalf under appropriate data processing agreements.

Professional advisors — such as solicitors or accountants — where required in the course of business.

Regulatory authorities — where we are legally required to disclose information.

We do not transfer your personal data outside the United Kingdom or the European Economic Area unless adequate protections are in place.

We retain personal data only for as long as necessary for the purposes for which it was collected:

• Enquiry data — retained for 12 months from the date of last contact if no contract is formed
• Client and project data — retained for 7 years from project completion for legal and accounting purposes
• Website analytics data — retained in anonymised form only

When data is no longer required, it is securely deleted.

Our website uses cookies to analyse website traffic and improve your experience. Cookies are small text files placed on your device when you visit our site.

We use the following types of cookies:

Essential cookies — necessary for the website to function correctly. These cannot be disabled.

Analytics cookies — used to understand how visitors use our website. This data is aggregated and anonymised. You can decline analytics cookies when you visit our site.

You can manage your cookie preferences through your browser settings at any time.

Under UK GDPR, you have the following rights in relation to your personal data:

Right of access — you have the right to request a copy of the personal data we hold about you.

Right to rectification — you have the right to request that we correct any inaccurate or incomplete data.

Right to erasure — you have the right to request that we delete your personal data in certain circumstances.

Right to restrict processing — you have the right to request that we limit how we use your data in certain circumstances.

Right to data portability — you have the right to receive your data in a structured, commonly used format in certain circumstances.

Right to object — you have the right to object to our processing of your data where we rely on legitimate interests as our legal basis.

Right to withdraw consent — where we process your data on the basis of consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at mark@masonautomation.co.uk. We will respond within one month of receiving your request.

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.

Information Commissioner's OfficeWebsite: ico.org.uk Helpline: 0303 123 1113

We would always prefer the opportunity to address your concerns directly before you contact the ICO, so please get in touch with us in the first instance.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Mark Teague

Mason Automation 

54 The Dales, 

Tyrone, 

Cookstown 

BT80 8TF 

mark@masonautomation.co.uk

07354 848620 

masonautomation.co.uk

Mason Automation is a trading name of TGE Process Engineering Ltd Registered in Northern Ireland — NI641795